If you get a new device, backup your game progress, or would like to play on the same account across multiple devices, then synching your game to a cloud account is the way to go!
There are a few ways to sync your account, but it depends on what kind of device you are currently using or plan to get. These options include:
- Apple ID
However, if you choose to not link your account to one of the above cloud services, then you run the risk of losing all your game progress should your device break or you exchange your device for an upgrade. When you play on a game account that is local to your device—also known as a guest account—it becomes difficult to transfer your account data to a new account, especially if you no longer have a record of your player ID.
Linking your account to a cloud service
To link your guest account, start by tapping on the gear icon located in the upper right-hand corner of the screen.
Next, tap on the “Connect” button that appears in the pop-up menu.
In the selection screen, choose your cloud provider preference. For Android and Kindle users, the only option currently is to select “Continue with Facebook.” Apple users have the additional option to choose to connect their account with Apple ID.
Once you have made your choice, follow the prompts that appear on your screen.
Transferring a guest account to a new device
If you currently play on a guest account and have purchased or will purchase a new smartphone or tablet, you can transfer your guest account to your new device by first linking your old device’s account to Facebook or Apple ID.
Please be aware—if you link your new device first, you will not be able to complete the transfer.
If you do encounter an issue during the transfer process, please reach out to customer support for further assistance!