If you see any posts that mention downloading software or offering coins in exchange for personal information, avoid them! Do not hesitate to report them to Facebook. Here’s Facebook’s help page on how to report what you see and tips on how to avoid becoming a victim of a phishing scam (Also known as Spam).
Facebook and our mobile platforms have very strict policies when it comes to in-game and page Promotions. Please be aware of these guidelines to protect yourself. You may learn about them specifically concerning Facebook and PC use in section D & E of the Facebook Page Guidelines.
Due to these guidelines, we will never require you to give your personal information publicly. You will never have to copy and paste any posts to win. If any of our games or applications conduct any promotions or giveaways they will be administered by the community administrators directly. Please avoid all posts in the Comment Sections that promise Free Coins. These posts may be dangerous. Do not spread or share these types of posts on our Community Pages as you will be prevented from posting altogether and banned. Beware of fake Community Pages as well – look for the blue Facebook check-mark next to our name to prove our identity.
Also please familiarize yourself with the Facebook Spam Definition. We are not responsible for any spam or fraudulent posts made by fans. We will do our best to remove these posts when we become aware of them but due to heavy traffic we may not always get them all. We will do everything in our power to make our Community Pages and Help Center a safe, fun and friendly environment geared towards the fans, but you are ultimately responsible for understanding your rights. Our Community Pages will always use the shortened links that start with jck.pt. That is an easy way for you to see if the link is really from us or from someone else.
If you believe you may have been victim to a phishing scam in the past, additional resources and information are available through the United States Federal Trade Commission. You can view their help information here.